Payment Options & Financing
At LKJewelry, we offer flexible payment options to ensure a stress-free shopping experience as we understand that some of our jewels are a big investment. All LKJewelry prices are in US$ unless otherwise specified.
Credit Cards: We accept all major credit cards, including Visa, MasterCard, and American Express. If the amount charged exceeds your credit limit or if your card is declined, your order will be automatically canceled and you will be notified.
Layaway: LKJewelry also offers layaway payments for both US and international customers. After an initial deposit of 25%, our layaway plan allows you to make monthly payments on any purchase. Please contact us at 305.909.4909for details.
Other Payment Options: If you would like to finalize your purchase using multiple credit cards or a combination of payment methods, please contact us at 305-305-9033 for details.
Bank Wire: Bank wires are available for all orders over $500. All Canadian and International bank wire payments are subject to a $30 processing fee by LKJewelry. After you place your bank wire order, LKJewelry will give you the account information you will need to provide to your bank in order to transfer funds from your account directly to a LKJewelry account. It may take a few days for your bank to process the bank wire. Once your bank has transferred the funds, LKJewelry is immediately notified, you will receive a confirmation, and your order is processed. Order times may vary based on receipt of bank wire payment. If you have any questions about the process involved in a bank wire, contact your bank or call LKJewelry at 305-305-9033. Please note: some financial institutions do charge a fee for bank wires; please contact your bank for more information. An ACH transfer is not the same as a wire transfer. At this time, LKJewelry does not accept ACH transfers.
Returns & Exchanges
Our goal is to make you happy, but if for some reason you are not completely thrilled with your new jewel and decide to return it, please notify us within 3 business days. Once we receive and verify the condition of your returned item, we will issue a credit purchase excluding shipping and handling charges. We do accept exchanges on most of our jewels. All documents must accompany the item purchased. We are confident that you will be absolutely thrilled with your jewelry but if you decide for any reason that it is not right for you, you will still be able to exchange it.
We offer FedEx shipping on every US and International order. To satisfy each individual need, we offer Express Saver, 2nd Day or Overnight for your convenience.
Because we make all items to order, time from order to delivery will vary depending on the item ordered, but will normally range from 10-14 business days. All orders are shipped via FedEx and are scheduled to arrive on or before the expected delivery date shown in the order confirmation. Some orders may arrive earlier than the expected delivery date if they are ready. You will receive an email confirmation once your order ships.
At LKJewelry , we have shared in the unforgettable memories of thousands of our customers, and we understand that jewelry is often given for special surprise occasions such as an engagement. Please let us know what we can do to make sure you maintain your surprise. Special arrangements, such as Saturday delivery, delivery on a particular date, or holding at a FedEx location, can be made by contacting us at 305-305-9033.
For your protection, LKJewelry :
- Insures and registers all items for their full value.
- Requires that all deliveries are made to a physical business or home address only. We do not ship to P.O.
- box addresses.
- Requires an adult to sign for the delivery.
International shipments can be processed online. Customs processes and import duties are the responsibility of the customer; please check with your local customs office for information.
LKJewelry is committed to timely delivery for your order. However, delivery delays due to inclement weather conditions, carrier delays or incorrect addresses are beyond our control. Shipping fees are non-refundable. An alternative shipping method may be used when deemed appropriate to reach your target destination and target delivery date.
If you have any questions about our shipping procedures, please contact us at 305-305-9033.